Returns & Exchanges

At Jean Paul, we stand by the quality of our products and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a streamlined process for full refunds or exchanges.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags and labels remain attached to the products.

3

Ship the Package

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing